Post Delivery Support

Because each client is different, Connamara offers customizable support, maintenance, and enhancement packages with flexible service level agreements to fit the needs of our clients. Just a few examples of Connamara’s flexible post-delivery support services:

CLIENT PROVIDES

Hosting
End User Support
Operational Monitoring and Support
Issue Escalation

CONNAMARA PROVIDES

Engineering Support for Issue Resolution

CLIENT PROVIDES

End User Support

CONNAMARA PROVIDES

Hosting
End User Support
Operational Monitoring and Support
Issue Identification and Escalation
Engineering Support

CLIENT PROVIDES

All hosting and Operations

CONNAMARA PROVIDES

Handoff and Knowledge Transfer to Client Operations and Engineering Staff

CLIENT PROVIDES

End User Support
Market Surveillance (Regulated Exchange)

CONNAMARA PROVIDES

Hosting
Operational Monitoring and Support
Issue Identification and Escalation
Engineering Support